Guido Friebel, a professor of human resources at Goethe University, argues that AI is making employee monitoring dramatically cheaper, more granular, and more continuous — and that this falling cost is itself the hazard, since it encourages employers to overuse surveillance without weighing the consequences. Using the example of an airport retailer managing many outlets with variable staffing, he contends companies must explicitly balance monitoring’s productivity gains against its effects on trust, turnover, and morale.
