Germany’s Higher Regional Court of Hamm ruled that Aesthetify GmbH, a cosmetic medical practice, is legally liable for false statements generated by the AI chatbot on its website, which claimed its doctors held specialist medical titles they did not actually hold. The ruling followed legal action brought by consumer protection group Verbraucherzentrale NRW over the misleading chatbot responses. The court held that operators bear responsibility for chatbot-generated content even when the underlying system operates autonomously, and ordered a ban on the false statements plus corrective measures.