ServiceNow has carried out a second round of global layoffs in 2026, following earlier job cuts that affected hundreds of employees. The company said it is managing headcount with discipline while continuing to invest in AI-focused roles, aiming to end the year at roughly the same headcount level it started with, around 30,000 employees. Unconfirmed reports suggest the latest round of cuts may exceed the size of the first wave, though specific figures remain unconfirmed. The layoffs come amid a broader wave of tech-sector job losses, with the industry recording more than 124,000 layoffs across 247 companies as of July 2026.
