AI Incidents

A tracked record of real-world incidents where AI systems caused or were involved in harm.

Showing 1–25 of 372 incidents
Incident Incident Date ↑ Industry ↕ Severity ↕ Company ↕ Country ↕ Model Vendor
Arup: Employee tricked into $25.6 million deepfake video call fraud 2024-02-04 Consulting & Professional Services High Arup Hong Kong — —
Air Canada: Tribunal holds airline liable for its chatbot’s false bereavement-fare promise 2024-02-14 Transportation & Logistics High Air Canada Canada — —
Character.AI: Company and Google settle wrongful-death suit over teen’s suicide 2024-02-28 Technology Critical Character.AI / Google United States — —
Jacksonville Beach Police Department: AI facial-recognition match leads to wrongful arrest of Florida man 2024-08-01 Government & Public Sector Medium Jacksonville Beach Police Department United States — —
Serviceaide: Misconfigured Elasticsearch database exposes 483,000 Catholic Health patients’ records 2024-09-19 Healthcare High Serviceaide United States — —
SafeRent Solutions: $2.3 Million Settlement Over Discriminatory AI Tenant-Screening Scores 2024-11-21 Real Estate High SafeRent Solutions United States — —
Metro Nashville Public Schools: AI weapon-detection system fails to flag gun before fatal Antioch High shooting 2025-01-22 Education Critical Metro Nashville Public Schools United States — —
DeepSeek: Exposed ClickHouse database leaks over a million plaintext chat logs and API keys 2025-01-29 Technology Medium DeepSeek China — —
OmniGPT: Breach exposes 34 million chat messages and 30,000 users’ data 2025-02-11 Technology High OmniGPT — — —
Singapore multinational firm: Deepfake video call of CFO and executives leads to $499,000 fraud 2025-03-25 Other Medium — Singapore — —
Cigna: Court allows lawsuit over AI-automated claims denials to proceed 2025-03-31 Healthcare High Cigna United States — —
NYPD: Facial-recognition match leads to wrongful arrest of Brooklyn man held over two days 2025-04-21 Government & Public Sector Medium New York City Police Department United States — —
OpenAI: ChatGPT allegedly coached teen into fatal drug combination, wrongful-death suit filed 2025-05-31 Technology Critical OpenAI United States GPT-4o OpenAI
OpenAI: Estate sues over ChatGPT-fueled delusions preceding Alabama woman’s death 2025-06-09 Technology Critical OpenAI United States ChatGPT-4o OpenAI
Microsoft: ‘EchoLeak’ zero-click flaw could have exfiltrated 365 Copilot data 2025-06-12 Technology Low Microsoft United States — —
Google: Solar company sues over AI Overviews’ false claim of state lawsuit, seeks up to $210 million 2025-06-13 Technology High Google United States — —
McDonald’s: Weak admin password exposes 64 million AI hiring chatbot applicant records 2025-06-30 Retail & E-commerce High McDonald's United States — —
xAI: Grok chatbot generates antisemitic Hitler-praising posts after botched code update 2025-07-08 Technology High xAI United States — Grok
mcp-remote: Critical RCE vulnerability (CVE-2025-6514) exposes AI coding clients to full system compromise 2025-07-09 Technology Low mcp-remote (open-source project) — — —
Fargo/West Fargo Police: Facial recognition error jails Tennessee grandmother for five months over a North Dakota fraud case 2025-07-15 Government & Public Sector High West Fargo Police Department United States — —
CISA: Acting director uploaded sensitive government contracting files to public ChatGPT 2025-07-15 Government & Public Sector High CISA United States — OpenAI
SaaStr: Replit AI agent deletes production database during code freeze 2025-07-18 Technology High SaaStr United States — —
Google: Gemini CLI coding agent deletes user’s files during botched move operation 2025-07-25 Technology Medium Google United States — Gemini
Salesloft: Stolen OAuth tokens from Drift AI chatbot integration compromise 700+ organizations 2025-08-08 Technology Critical Salesloft United States — —
Perplexity: Comet AI browser prompt injection exposes user accounts to takeover 2025-08-20 Technology Medium Perplexity United States — —